Here are some comments from top new startups regarding success (from Entrepreneur Magazine, August 2007 edition):

Success secret:  Embrace unforseen opportunities and have the patience to ride the waves to see the vision realized

Advice: It’s important to develop and maintain business relationships.  Reputation is so important.

Advice:  1. Surround yourself with people who are smarter than you are; (2) hire talent and let them do their work; (3) always exceed customer (patient) expectations

Success Secret: Hard work, good people, and a little luck!

Success secret: Listen to your heart rather than your pocket.

Advice:  Don’t fear taking risks or making mistakes.

Success Secret:  Have an expert, talented, and dedicated team with common core values and the willingness to be flexible to meet market (patient) needs

Best advice:   Treat every customer (patient) as if he or she were the most important person in your business. (They are!)

Best advice:  Ask for input from consumers (patients), listen, and implement changes to meet their needs.